Standardize, Document , Analyze & Visualize

More than just a discrepancy reporting tool. ITracker provides a workflow to stream your operations. Incident tracking, service management, asset and inventory control

Quick Concise Data Entry

Easy to use, intuitive interface

Get your team on the same page. ITracker keeps everyone informed. Traffic, engineering, news and more. Managers have the information they need to make decisions.

Customize ITracker to fit your operations. No programming needed. Define business metrics for tracking, data to track and distribution metrics.

Why ITracker?
Extensive Reporting

Customize your workflow

Get realtime notifications delivered to business units and departments. ITracker includes more than 100 reports that can automatically distribute to teams on a daily, weekly and monthly schedule. MS Excel, HTML, XML, PDF and Comma Delimited (.CSV) file formats are supported.

See all features

Centralize, Standardize your Operations.

Sign up to get started

Track Reliability
& Empower Managers

Operational process improvement requires realtime access to operational data. ITracker provides an easy to use dashboard that managers can use to track reliability level, operational impacts and various aspects of the business.

Broadcast standards and procedures (S&P)

The tools for all your broadcast needs

ITracker is designed specifically for broadcast operations therefore includes a workflow that mimics real life broadcast standards and procedures

Operators enter incidents which are then distributed to specific departments. Automatic alerts, reporting and dashboards keep staff engaged.
Discrepancy Reporting
Shift reporting allows managers to summary and submit shift activities. Shift reports are customizable for each department allowing them to define their own forms.
Shift Reporting
Tickets can be generated via portal or emailed; then automatically pushed to the appropriate user. Recipients can response via email. All actions are archived.
Departmental Ticketing
The service module allows you to easily track service and change requests. The workflow includes an approval process to ensure standards compliance.
Change Management
ITracker includes an integrated module to manage broadcast equipment in a centralized web portal. The asset management provides support for physical and digital assets.
Asset Management
The inventory module allows for management of broadcast parts and inventory. System includes reporting and auto order notification.
Inventory Management
Integrations
Automations
Import

Third Party
Integrations

ITracker integrates with compliance recorders, EAS systems, Playback vendors to automatically document issues.
Let your operators worry about the big stuff.

Workflow
Automation

Easily automate your workflow.
Incidents and tickets can be entered via web browser or email. Staff can respond via email while all content and comments are archived. Content history allows supervisors provides auditing capabilities.

Import & Export
Business data

ITracker supports importing and exporting to external systems
Eliminate operator data entry by importing content. Export reports to users in multiple formats. Exports can be sent as attachments in daily, weekly and monthly reports.

Integrations

ITracker integrates with
compliance loggers, EAS systems and Playout Systems to automate data entry.

Automations

Automate incident creation
so operators can focus on what really matters.

Import/Export

Push your data where you need it
native support for Excel, Power BI and Tableau.

How does ITracker benefit your operations?

broadcast operations ticketing and service management testimonial

John, Director of Engineering

manage broadcast shift and supervisor reports

Brad, Hub Operations Shift Supervisor

discrep software for managing channel operations

Susan, Production/Operations Supervisor